Social Services Assistant

Cambridge, MD
Full Time
Social Services
Entry Level
Mallard Bay Nursing and Rehab

We are seeking a compassionate, organized, and dedicated Social Services Assistant to join our team. In this role, you will support residents and families by advocating for their needs, assisting with admissions and discharges, and ensuring residents are treated with dignity and respect. You’ll work closely with the Director of Social Work and the interdisciplinary care team to enhance the quality of life for each resident in our community.

Key Responsibilities:
  • Support residents and families with care-related needs, ensuring dignity and respect at all times
  • Assist the Director of Social Work as an advocate for residents and families
  • Complete all documentation per facility policies and Maryland State regulations
  • Assist with admissions, discharge planning, and transitional care needs
  • Facilitate resolution of problems and concerns raised by residents and families
  • Attend and contribute to interdisciplinary team meetings, care conferences, and council meetings
  • Follow up on resident and family issues and concerns, including lost or missing items
  • Support residents with financial or administrative needs (e.g., Medicare/Medicaid, VA paperwork, mail, accounts)
Qualifications
  • High School Diploma or GED required
  • Prior experience in long-term care preferred
  • Strong written and verbal communication skills in English
  • Ability to work collaboratively as part of an interdisciplinary team
  • Flexible, dependable, and compassionate, with a genuine interest in working with the geriatric population
Benefits & Schedule:
  • Full Time
  • Now Offering Daily Pay
  • Health, Dental, Vision, and Life Insurance (Full Time)
  • 401(k) & PTO (Full Time)
  • Referral Program
  • Starting at $22/hr
This organization does not discriminate in hiring or employment based on ancestry, race, color, religion, national origin, sex, sexual orientation, age, military status, veteran status, or disability. No question on the application is intended to secure information to be used for such discrimination. This application will be given every consideration; however, its receipt does not imply employment for the applicant.
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